Do you, like me, keep hearing about the blockchain but find it all a bit bewildering?
It seems like it might be important but you can’t get your head around it?
WHY THE BLOCKCHAIN MATTERS from Seth Godin is as intelligible paper as I’ve read on blockchain, so good I thought I’d share it.
And, then, there’s client Steve’s distilled version:
“As I tried to explain to you a couple of years ago, the blockchain puts the admin side of your business on notice… but as we also see from today’s interaction it puts customer service at a greater not lesser premium… “
I have thanked him for his perseverance.