How to be better

How to be better

“You can’t get better if you don’t think you need to get better” This is a quote from Coach Beam, an American football coach at a junior college in Oakland, California. It is the obvious first step in getting better. And it’s applicable...
Musings 12/4

Musings 12/4

  Occurring to me recently… Thought is awareness come alive for our ego. And, “If you don’t change your beliefs, your life will be like this forever. Is that good news?” ~ W. Somerset Maugham   Boring But Effective | Truthful, Helpful, Kind...
Service vs Battery

Service vs Battery

We can either batter people until they submit (or unsubscribe) but that feels like an emotional drain but it gets us what what we want – either a customer or a rejection (so we can move on). Or we can seek to serve, from the very first moment, without prejudice,...
Who are you not for?

Who are you not for?

We ought to be careful which clients we accept. We do it as business owners. We care who our colleagues are – will they be a good fit? We do it as humans – we choose our friends carefully and they do the same. But when it comes to client relationships,...